Privacy Policy

Last updated: December 19, 2024

Introduction

At QRBob ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our QR code generation and management service.

By using our service, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our service.

Information We Collect

Personal Information

  • Name and email address when you create an account
  • Profile information and preferences
  • QR code content and customization settings
  • Usage analytics and interaction data

Technical Information

  • IP address and device information
  • Browser type and version
  • Operating system and device identifiers
  • Usage patterns and service interactions

Third-Party Authentication

  • Google OAuth profile information (when using Google login)
  • Authentication tokens and session data
  • Profile picture and basic account details
How We Use Your Information

Service Provision

  • Create and manage your QR codes
  • Provide customization and branding options
  • Generate short URLs and track analytics
  • Deliver customer support and assistance

Service Improvement

  • Analyze usage patterns and optimize performance
  • Develop new features and functionality
  • Enhance user experience and interface design
  • Conduct research and analytics

Communication

  • Send service updates and notifications
  • Provide account security alerts
  • Respond to support requests and inquiries
  • Share important service announcements
Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our service
  • Legal Requirements: We may disclose information when required by law or to protect our rights and safety
  • Business Transfers: In the event of a merger or acquisition, user information may be transferred
  • Consent: We may share information with your explicit consent
Data Security

We implement appropriate technical and organizational security measures to protect your personal information against:

  • Unauthorized access, alteration, or disclosure
  • Data loss, destruction, or corruption
  • Malicious attacks and security breaches
  • Accidental or unlawful processing

Our security measures include encryption, secure servers, access controls, and regular security assessments.

Data Retention

We retain your personal information only for as long as necessary to:

  • Provide our services and maintain your account
  • Comply with legal obligations and regulations
  • Resolve disputes and enforce agreements
  • Improve our services and user experience

When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

Your Rights and Choices

Access and Control

  • Access and review your personal information
  • Update or correct inaccurate information
  • Delete your account and associated data
  • Export your data in a portable format

Communication Preferences

  • Opt out of marketing communications
  • Control notification settings
  • Manage email preferences
  • Unsubscribe from specific services

Data Processing

  • Object to certain data processing activities
  • Request data portability
  • Withdraw consent for data processing
  • Lodge complaints with supervisory authorities
Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and analyze service usage:

  • Essential Cookies: Required for basic service functionality
  • Analytics Cookies: Help us understand how you use our service
  • Preference Cookies: Remember your settings and preferences
  • Security Cookies: Protect against fraud and ensure account security

You can control cookie settings through your browser preferences, though disabling certain cookies may affect service functionality.

Third-Party Services

Our service integrates with third-party services that have their own privacy policies:

  • Google Services: OAuth authentication, Maps integration
  • Payment Processors: Secure payment processing
  • Analytics Services: Service performance monitoring
  • Cloud Providers: Data storage and hosting services

We recommend reviewing the privacy policies of these third-party services to understand how they handle your information.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to remove such information from our records.

International Users

Our service is operated from the United States. If you access our service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our service, you consent to the transfer of your information to the United States.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our service after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: info@zynclave.com

Address: 2nd Street, 1st Cross, Gubbalala, Bangalore, Karnataka, India

Phone: +91 7524005112

We will respond to your inquiry within 30 days and address any concerns you may have about your privacy and data protection.